Office Policies & Mission

Our Mission

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Our mission is to provide quality orthodontic care and education, utilizing a caring and conscientious attitude in every aspect of our practice, from the first contact and appointment scheduling to assistant contact and direct orthodontic care, as well as management of accounts and billing.

Office Hours

We are open to serve you, answer questions or schedule an appointment during the following hours:

Monday: 7:45 a.m. – 5:00 p.m.
Tuesday: 7:00 a.m. – 4:00 p.m.
Wednesday: 7:30 a.m. – 5:00 p.m.
Thursday: 7:00 a.m. – 2:00 p.m.
Friday: 8:30 a.m. - 12:30 p.m. ( Non-patient administrative day)

Appointments

Your scheduled appointment time has been reserved specifically for you. We request a 24-hour notice if you need to cancel your appointment. We are aware that unforeseen events sometimes require missing an appointment, and appreciate your cooperation.

Insurance

Our office is committed to helping you maximize your insurance benefits. Because insurance policies vary, we can only estimate your coverage in good faith but cannot guarantee coverage due to the complexities of insurance contracts. Your estimated patient portion must be paid at the time of service. As a service to our patients, we will bill insurance companies for services. If you have any questions, our courteous staff is always available to answer them.